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Framingham Pediatrics is pleased to now offer our patients and families the opportunity to contact us by e-mail. We hope that this will make communication with our office easier and more convenient . We encourage patients and families to take advantage of this new technology for routine types of communcation with the office that do not need immediate attention. We hope to enable you to communicate with us when it is convenient for you, and without the need to take your valuable time on the telephone.

Please be aware of the following guidelines for using e-mail communication with the office:

E-mail to our office is not confidential. Your message may be seen by several people in the office, including physicians and staff.
Do not use e-mail for urgent matters. E-mail is checked in the office once each day. Do not use e-mail to communicate about a sick child who needs attention that day.
Responses to your e-mail from your physician may take several days. We will do our best to respond in a timely manner, but a response may not come on the same day as you send your message.
Requests for referrals or prescription refills will be dealt with within 24 hours during the week. E-mail is not read in our office over the weekend. You will receive an e-mail or telephone message from our office within that time period if there is a problem with your request.

To send general e-mail to your doctor or to the office staff, click here.

To submit a request for an insurance referral, click here.

To submit a request for a prescription refill, click here.

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