Night and Weekend Coverage
One of our physicians is on call at all times. We also use an excellent nursing triage service, Night Nurse, to answer some calls after hours. Night Nurse is made up of highly trained and qualified nurses and nurse practitioners who will help answer urgent after-hours questions that cannot wait until the office re-opens. We have used this service for a few months and have received wonderful feedback from patients. We hope you will find it helpful too. We think Night Nurse will add to the after hours care we provide our patients.
You can reach our after hours coverage
by calling our main office number and
following the instructions on the recorded message. You should expect a
call back within 20 minutes. Occasionally there is a
transmission problem with our pagers, so if you do not get a call
back within this time frame, please call the answering service again.
If you have an after-hours emergency that needs immediate attention and
cannot wait the five or ten minutes that it may take for us to call you
back, bring your child directly to the nearest emergency room and ask
them to call us for you.
The on-call physician is available on weekend and holiday
mornings to
see sick patients who cannot wait until the next working day to be
seen. Our phones open at 8:30 AM on Saturday, Sunday and
holiday mornings. Please
call between 8:30 and 9:00 if you feel that your child needs to be
seen, as we leave
the office by noon.
A
Special Note to Families With Caller ID On Their Telephones:
We have recently noticed a large number of families with
"Anonymous Call Rejection" on their telephones. Many families with
Caller ID have Anonymous Call Rejection without even knowing it. This
feature prevents a caller to your home from getting through to your
line if the caller's phone blocks a Caller ID signal from appearing on
your phone. Our doctors' home and cell phones do block this Caller ID
signal, and therefore we cannot call your home unless you temporarily
or permanently disable the Anonymous Call Rejection feature. Therefore,
if you are expecting a call from our office or the on-call
doctor, please be sure to disable the Anonymous Call Rejection feature
on your telephone. This can be done by dialing *87 on your
phone at any time.
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